How to buy

The Web "Artesanía y Decoracion Casals, S.L." is exclusively for seniors and is not allowed by the recruitment of minors. We call specifically for parents or guardians, to take appropriate measures to prevent minors can get to register and make purchases. The Register implies, by Customer, the full and unreserved acceptance of the conditions set out. Visit this site or buy it assigned the status of user acceptance and assumed full and unreserved in their part of the General Conditions of Contract (hereinafter "CGC") in the latest version published in www.articulosreligiosos.com ( "the Web"). As a user expresses its willingness to respect and accept the conditions laid down by Artesanía Casals, S.L. for access and use of the Web. These CGC can be archived and / or printed by the user, that in no case shall be authorized to alter its content or to act outside of it.

It is strictly forbidden to modify, transmit, distribute, reuse, repost, or using all or part of the contents of the page for public or commercial purposes including text, images, audio or video without the written permission of Artesania y Decoracion Casals, S.L.. It is strictly forbidden download images of products are on sale here.

Artesania y Decoracion Casals, S.L. may at any time modify these conditions of access and use. Such revisions are binding and should therefore periodically visit this section to check the conditions of access and use force at any given time, are those that are hung on the network at the very moment that accesses the Web.

I hereby authorizes You incorporate your data file to a mixed ownership "Artesanía y Decoracion Casals, S.L." for treatment under the daily management of the commercial, legal and commercial relations, including the sending of commercial communications and publicize their clients. Igual informing the client that he attend the rights of access, opposition and cancellation under the existing legislation on protection of personal data (LO 15/99). To exercise these rights may write to "Artesanía y Decoracion Casals, S.L." boters street, No 7-9, 08002 Barcelona.

To find an article you can use the navigation menus located at the top of the page under the header with the logo. Through them you can access the different classifications and groupings of products. You can also use the search engine located at the top, the search result will display the items available depending on the data entered.

Once selected the family or subfamily of articles appears another menu with several criteria of selection to the left of the page. Once the article is found, you can expand the information by clicking on its name, its image or buying it directly. This way you can access the product sheet, which has the detailed features of it, other related products, applied promotions, accessories ... In order to see the different decorations or finishes of each of the products, you must click the decoration / finish to see the details of the same. Insert screen print 'decorations' In some articles that are made in different measures, you must select the measure and the prices will be shown (VAT included). IMPORTANT: HEIGHT, DECORATION AND MATERIAL must be selected to show the exact price.

Some items are made in different sizes, you must select the measure and pricesshow (VAT included). 

It's simple. Simply add the product to the basket by putting the number of items you want and clicking on the icon 'Add to cart'.

Once in the cart, you can continue to purchase other items or complete your orderwith products including pressing the button on the lower right 'Checkout'.

If a product does not show the price, and want information, we will gladly provide allthe necessary information if you contact us by phone or email.

When you process the order, all transactions from that time are carried out under a secure connection that ensures the confidentiality of all data.
A screen will ask for your username and password. If already registered, just enterthe data.

If you do not, and wish to register, you may download the registration link located at the bottom of the page, and obtain a username and password that will serve for successive transactions you make on our website. You can buy products, receiveinformation about offers and promotions, to know the status of their orders ... In yourclient file personal data will be recorded, so you will not need to re-fill them in laterpurchases.

You can also make the purchase without registering. In that case, fill out a form with the address data and the method of payment, which is only used to process your order in progress.

Then you must select the payment method you wish:

- Bank card (credit or debit).
- Paypal.
- Bank Transfer.

Finally, a page will confirm the correct processing order, and display the number and summary of the products purchased. The buying process is over.

Once your order you will receive an e-mail in your e-mail confirming receipt of your order and the acceptance of the Conditions.

Purchases made on the Web are subject to current legislation and other legislation,understanding of sales made at the home of Artesanía y Decoracion Casals, C /Boters, 7 and 9. 08002 Barcelona.

European Union Residents

The prices of the products are for sale in our e-commerce stores include Value Added Tax (VAT), as provided in current regulations for natural or legal personsresident in Member States of the European Union. Orders will not be PO boxes.

Purchases made by the taxable persons (companies, institutions, organizations ...) residing in the European Union and provided with intra Tax shall be exempt from paying VAT, being an essential condition to send the document by e-mail at [email protected]

Residents of EU countries

Purchases made by individuals or legal entities resident in countries outside the EUare exempt from VAT Orders will not be PO Boxes.
For this system of purchase / delivery and because of its tax system, are considered non geographical areas the Canary Islands, Ceuta and Melilla.
Please note that the prices quoted for shipping costs do not include taxes (tariffs) on imports or other fees that may be applicable in the destination country, to be paid on arrival by the receiver of the goods.The purchasing system is subject to the laws in force in Spain.

You can pay your order in 4 different ways (see below for availability by destination):

• COD: pay the amount of your order when you receive at home. This mode is only available for shipments within the peninsula and Balearic (except Portugal and Andorra).
• Credit card: we charge the amount of the order at the time to formalize the purchase. Your financial institution will charge in the terms and conditions previouslyagreed with her.
• Bank Transfer: Artesanía y Decoración Casals, S.L.
  Account Number: IBAN ES8821003282612200142947
  Swift Code: CAIXESBBXXX
• Paypal: e-mail: [email protected]
• Western Union: If you can not use any of the previous payment gateways and want to use this payment, please contact us by email: [email protected]

All prices include VAT and you can select payment in euros (EUR) or U.S. Dollar (USD). Prices in currencies other than the euro may vary from day to day, alwayscalculating the price in order to formalize the time of purchase.

In order amount must be added, where appropriate, shipping costs (see terms andprice point and shipping charges).

The recipient will be responsible for customs charges or other fees applicable in each country of destination (if any).

For card payments outside Spain your bank will charge the order amount in your currency at the exchange rate prevailing at the time.

Shipping:

Spanish peninsula and Balearic Islands: Shipping costs are in charge of Artesanía y Decoración Casals S.L. if the order value is above 100 euros. Otherwise, shipping charges that apply will be based on the selected item, which appear when calculating the amount of the order.

France, Netherlands, Italy, Austria, Belgium, Switzerland, Denmark, Luxembourg, mainland Portugal and Germany: Shipping costs are in charge of Artesanía y Decoración Casals S.L. if the order amount is more than 250 euros.Otherwise, shipping charges that apply will be based on the selected item, which appear when calculating the amount of the order.

Canary Islands, Ceuta and Melilla: Shipping costs are in charge of Artesanía y Decoración Casals S.L. if the order value is above 250 euros. Otherwise, shipping charges that apply will be based on the selected item, which appear when calculating the amount of the order.

Rest of World: Shipping costs will be those that apply depending on the selected item, which appear when calculating the amount of the order. Depending on the selected items kindly get in touch with us to facilitate the most advantageous terms possible.

Delivery Time:

Vary depending on shipping destination and mode of transportation, whether land, air or sea. As a general rule would be the estimated deadlines:

Peninsular and Balearic Spain: : 24 / 72 horas (laborables) cuando el artículo seleccionado se encuentre en stock en nuestras instalaciones, sin considerar el tiempo de manipulación y preparación del envío. No se realizan entregas sábados, domingos ni festivos.
France, UK, Italy, mainland Portugal and Germany: 3 / 5 working days where the selected item is in stock at our facility, without regard to the handling and preparation time of shipment. No deliveries are made on Saturdays, Sundays or holidays.

Canary Islands, Ceuta and Melilla: 3 / 5 working days where the selected item is in stock at our facility, regardless of the handling and preparation time of shipment. No deliveries are made on Saturdays, Sundays or holidays.

Rest of World: 3 / 7 working days when the selected item is in stock at our facility, regardless of the handling and preparation time of shipment. No deliveries are made on Saturdays, Sundays or holidays.

Delivery of orders:

Orders are delivered to the address designated by the customer, therefore, Artesanía y Decoración Casals S.L. assumes no liability if delivery can not be made as a result of the data provided are correct, are inaccurate or incomplete. In case the delivery address is incorrect or later change the address, forwarding expenses being met by the customer. In the event that the request is rejected by the recipient or the recipient is absent, Artesanía y Decoración Casals S.L. assumes no liability and reserves the right to charge the customer for 100% of order value.

Delivery hospitals and/or public buildings:

Deliveries in Hospitals, Hotels, Public and other places where there are restrictions on access to the general public, will be delivered at the reception, or similar, as long as possible no hand delivery at the same address. In this case, try to collect the signature of the clerk or similar, and consider the request as submitted, does not assume any liability for the time after delivery. To achieve more effective delivery of your order, we need to make sure to give us as much information as department name, room number, floor number, full name of the recipient.

When you shop online by credit card in our website, both the effective validation as the payment is made through the same system as in a conventional trade with maximum security.

All information associated with the payment is entered on the website of the bank, unaware Artesanía y Decoración Casals S.L. any information related to payment. After the transaction, our bank we shall communicate with the approval / denial of the operation.

To ensure confidentiality in the transfer of data over the Internet using a secure protocol, SSL (Secure Sockets Layer), which accept the vast majority of browsers.This system ensures the identity of the seller guarantees the integrity of the message and encrypts the data with a 128-bit encryption (it would take thousands of years the world's most powerful computer to decode the message).

Our bank has implemented the 'Secure Electronic Commerce', which adds an element of security associated with a key known only to the card owner. Thus, after typing the card number when buying online, ask the customer trade your personal code that identifies it as a legitimate user of the card (as long as the buyer's bank has implemented this system).

Availability of articles

We classified the articles in our catalog into two groups according to their availability:

• Availability: In Stock: The product is in stock.
• Availability "on demand": the product is in stock. Production order should be given to the workshop can be delivered within that can range from 3 to 37 days depending on the selected item. Please see the availability of it to the maximum speed the checkout process.
  If your order contains unavailable items, Artesanía y Decoración Casals, S.L. expect to have all the items you purchased and are sent in a single consignment, although this circumstance always agree with the buyer.

In order to apply for manufacturing goods worth over 250 euros, Artesanía y Decoración Casals, S.L. ask the buyer a 20% deposit on total amount. If the client once the job is finished and ready for shipment, withdraw from the contract will lose the amount paid on account.

Billing

Also under the provisions of Article 17 of Regulation regulating billing obligations, approved by Royal Decree 1.496/2003 of 28 November, "Artesanía y Decoración Casals, S.L.", NIF: B-61528568 and address C / Boters, No. 7-9, Principal 1 ª, 08002. Barcelona, you can send invoices and other documents by using electronic means.

As stated in the aforementioned Royal Decree, the documents sent electronically have the same legal validity as paper documents, provided they are kept in the format in which they were generated (electronically).

The Customer expressly agree to the use of PDF format will be used for "Artesanía y Decoración Casals, S.L.", stating that you have the computer resources necessary for this purpose. In the same way as a means is established to receive e-mail brings bills at the time to register as mandatory information.

By accepting the conditions, the parties rule out sending them on paper, unless explicit request that should lead to "Artesanía y Decoración Casals, S.L.".

Code and password

The acceptance of these Conditions, means that the Customer will be responsible for managing your login and password that is granted access to the website of "Artesanía y Decoración Casals, S.L." www.articulosreligiosos.com.

These conditions apply in addition to the conditions of Electronic Commerce.

The Customer is responsible for maintaining the confidentiality of your user code and password for your account to access Web content www.articulosreligiosos.com and is also solely responsible for all activities that occur under your User or Account.The Customer agrees to immediately report any unauthorized use of your account or any other security violation. "Artesanía y Decoración Casals, S.L." will not be liable for any loss or damage resulting from the loss of the account or use without authorization of the owner of it.

Any person acting passwords using a Client of "Artesanía y Decoración Casals, S.L." either a collaborator, manager, etc.. Will be considered as representative of the Client and with sufficient powers to act as such and link.

Specific terms

Also, " Artesanía y Decoración Casals, S.L." reserves the right to cancel at any time both operations and the Customer's account.

The Customer agrees to use the information as confidential and strictly for themselves and to refrain from distributing or reproducing in whole or in part, in any form, that information.

"Artesanía y Decoración Casals, S.L." reserves the right to change its price list and offers without prior notice, and orders will be accepted subject to possible change in price if caught typos or otherwise.

The price, except where specifically mentioned, does not include transportation costs, handling, taxes and other fees or additional costs. These costs are borne by the Customer.

Notwithstanding the foregoing, the invoice that "Artesanía y Casals, S.L." issue will be taken based on the rate in effect at the time of delivery, regardless of the price indicated above.

The deadlines for the delivery of the material are purely informational, not be binding on "Artesanía y Decoración Casals, S.L.". Unless expressly agreed in writing with "Artesanía y Decoración Casals, S.L.," Customer is not entitled to request cancellation of an order or any compensation, including reimbursement of postage in the event of a delay in delivery the product, due to circumstances beyond the control of "Artesanía y Decoración Casals, S.L.".

Customer may not refuse to pay the price of products delivered and when it occurs, by "Artesanía y Decoración Casals, S.L.", the provision of part of an order.

Transport

The hiring of any service or product implies consent for your personal data will provide the carrier with which the case at all times "Artesanía y Decoración Casals, S.L."
Risk of loss and / or damage to the transfer of the goods contracted responsibility passed to the carrier.

Is an indispensable condition at the time of receipt of the goods specified in the delivery note is signed himself to the carrier, any incident that may have on the status of the goods, packaging, number of packages or any other information may otherwise be indicative of abnormalities in the shipment. It is essential to communicate by fax or email to "Artesanía y Decoración Casals, S.L." said occurrence within 24 hours from receipt of the material, in order to act if necessary.

Right of withdrawal

The client, after receiving the product, have a period of 14 days to exercise in front of "Artesanía y Decoración Casals, S.L." its withdrawal or revocation in accordance with distance selling regulations regulated by the Law on Management Retail Trade.After this period, the products will be considered as compliant and accepted by the Customer without complaint as possible. The right must be exercised reliably against "Artesanía y Decoración Casals, S.L.", preferably by email. The exercise should include the following:

1. Number of invoice
2. Name of client
3. Product Reference Number
4. Number of units for which a refund is requested
5. Statement of reasons for the return

Upon receiving this information, "Artesanía y Decoración Casals, S.L." reserves the right to authorize or not the requested return (RMA) depending on the status of the product and, where appropriate, of its warranty. Only accept the return of the Product under the following circumstances:

a) That the customer returns the product without unsealing and in the same condition it was delivered, ie in its original packaging and without registration of the Customer.
b) That on the shipping label clearly displayed return number (RMA), obtained from the Customer Service Department (never on the packaging).

If a product is checked recepcionar it does not meet the requirements of the RMA will be returned to Customer freight collect. The client, after the acceptance of Product, shall have a period of 14 days to ship to "Artesanía y Decoración Casals, S.L.", by certified mail or any claim relating to invoices.

In any case, if the user exercises his right of withdrawal, this will bear the transportation costs and return the product to be able to generate and appropriate compensation to the damage of the merchandise, all without the consideration of penalty and with the exception the value of the product that would be reinstated as soon as possible.

Important: If a product is specifically made by a sculptor, goldsmith or craftsman, this being the reason for delivery on a specific date, the customer will not have the right of withdrawal for not wanting to receive the order for different reasons, as well as customs fee expenses, change of opinion or unjustified cause, Artesanía y Decoración Casals adheres to the jurisprudential criteria established by the European Court of Justice (CJEU) of 2020, which determines the obligation on the part of the consumer to pay in full for said order.

Warranty

For a broker, the warranty covers the product delivered to Customer is limited to issued by the manufacturer. This warranty only covers the physical imperfections of the material. The intervention of "Artesanía y Decoración Casals, S.L." is limited to processing simple change of defective parts, provided that the manufacturer's warranty provides for such a measure.

The guarantee applies provided the product is delivered to Customer, to be used under normal conditions, such as those that may be described in the catalogs, manuals or instructions made available to the user. In no case will guarantee that the product supplied is capable of responding to a user's particular problem.

Responsibilities

"Artesanía y Decoración Casals, S.L." is not obliged to indemnify the user or others for the consequences of use of the product, whether direct or indirect damages, accidents to persons, damage to property outside the product, loss of profit or gainloss, or damage arising from a deterioration or loss of data recorded by the user.Freight charges to return defective products within the warranty period are borne by the customer and the manufacturer are included within the warranty cost of carriage of material.

If the customer proves the existence of a default or defective performance of the contract attributable to "Artesanía y Decoración Casals, S.L.", is expressly agreed that liability will be limited to a refund of the amount paid by the Customer and acceptance of the return of the product motivated by the breach, providing the parties an opportunity to optional "Artesanía y Decoración Casals, S.L." may send a second shipment in the product purchased and if not possible, means terminated the contract of sale.

In the event of termination and / or withdrawal from the contract because of the Customer shall be obliged to compensate the "Artesanía y Decoración Casals, S.L." for damages caused. The compensation is fixed at least 30% of the total sales price, without prejudice to claim a higher compensation if the damage is greater than the 30%.

The time allowed for payment shall automatically expired for Products already delivered and will not be "Artesanía y Decoración Casals, S.L." bound to deliver the undelivered products, whenever any of the following circumstances:

1. A client request for deferment of payment
2. If it is discovered that the Customer is insolvent
3. If there is any overdue bill unpaid by the Customer

If you encounter one of these situations, "Artesanía y Decoración Casals, S.L." may require immediate payment of the due and resolve pending transactions, with a simple notification to the Customer, in writing, without this you may be entitled tocompensation.

While the Customer has not fully paid the price and all amounts due as a result of the sale, the Product is the property of "Artesanía y Decoración Casals, S.L." with all the rights. The Customer shall be considered depositaries of the Products and must be stored away, clearly identifying them.

If prior to full payment of the Products, regardless of the client object property of any lien or lock, the diligence of attachment to state expressly that they are the property of "Artesanía y Decoración Casals, S.L.". If, nevertheless, were seized, facilitate the exercise by "Artesanía y Decoración Casals, S.L.", the relevant third party domain, whose expenses shall be borne by the Customer.

Law and Jurisdiction

The law applicable to these general conditions of sale, and any dispute under this contract shall be Spanish law. Any dispute arising under this contract is subject to the exclusive jurisdiction of the Courts of Barcelona.

The contracting parties are exempted from the obligations under Articles 27 of the Law of Electronic Commerce on information other than mandatory requirements. To this end Artesanía y Decoración Casals, S.L. send a receipt or confirmation of the contracted operation.

These include the contents of the Electronic Commerce Act, the Retail Trade Law and Royal Decree telephone and electronic procurement and other related provisions.

Notifications

All notices, requests, demands and other communications to be made in respect hereof, shall be made in writing to: Artesanía y Decoración Casals, S.L., C / Boters, 7 and 9. 08002 Barcelona.

Ineffectiveness and inefficiency of the clauses

If any clause in these GTC be declared wholly or partly invalid or unenforceable, the invalidity or unenforceability will affect only that provision or portion thereof that this may be, subsisting the CGC in everything else and considering such provision not included.

Contact / Customer Service

It is our aim to offer the best service possible.

Customer Service Phone: 933 175685 - 933 171154
(Monday to Saturday from 10:00 to 14:00 and 16:30 to 20:00)

E-mail: [email protected]

© 2011 – "Artesanía y Decoración Casals, SL" All rights reserved